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Is something that an entity must address as a result of making a promise. Usage Notes Mandatory Requirement is a promise that is compelled by another party (such as the  Full Article…

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Provides the “how to” of policies and guides their implementation; is audience-specific; provides exact instructions that will ensure compliance with a given policy.

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Provides multiple pathways to report the actual or potential occurrence of undesirable conditions, events and conduct; as well as the occurrence of desirable events.

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